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This NeighorWorks research offers organizational- and policy-level insights into the implementation and sustainability of delivering resident services.
Read MoreAcross many approaches, research shows a common theme of using a scoring system with specific indicators to assess the effectiveness of resident service programming and overall renter satisfaction. This system can be an invaluable resource to anyone trying to complement…
Read MoreThis article highlights the critical impact between digital inclusion and affordable housing residents’ health and economic well-being. This article is called “Practitioner’s Resource.” It can be used to identify some of the existing challenges and barriers towards resident engagement and…
Read MoreTenant satisfaction measures provide another dimension of data that helps assess landlords’ performances and the quality of their services to hold landlords accountable. Some of these measures that consider the well-being of renters may also rely on subjective and personal…
Read MoreSome of these resources may require a fee to download. Thank you in advance for supporting the hard work and efforts of these researchers and authors.