Do Well. Do Good. Do More.™
Resident Engagement is defined as having a resident services approach that ensures services and programs being provided are consistent with resident priorities goals and needs, leverage existing community resources, and create more access to on-site property staff that builds trust with residents.
L+M Development's Social Impact Report includes insights into how the company supports resident engagement and diversity, equity, and inclusion.
1 wThe Stewards of Affordable Housing for the Future (SAHF) have launched a Certified Organization for Resident Engagement and Services (CORES) Resource Library dedicated to providing certifications and resources for owners and third party providers for resident services coordination in affordable…
3 w
Across many approaches, research shows a common theme of using a scoring system with specific indicators to assess the effectiveness of resident service programming and overall renter satisfaction. This system can be an invaluable resource to anyone trying to complement…
2 mo
This article highlights the critical impact between digital inclusion and affordable housing residents’ health and economic well-being. This article is called “Practitioner’s Resource.” It can be used to identify some of the existing challenges and barriers towards resident engagement and…
2 mo
Tenant satisfaction measures provide another dimension of data that helps assess landlords’ performances and the quality of their services to hold landlords accountable. Some of these measures that consider the well-being of renters may also rely on subjective and personal…
2 mo
Research 
Best Practices