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Resident Engagement is defined as having a resident services approach that ensures services and programs being provided are consistent with resident priorities goals and needs, leverage existing community resources, and create more access to on-site property staff that builds trust with residents.
Fannie Mae’s Healthy Housing Rewards Enhanced Resident Services pathway offers reduced interest rates for borrowers that provide multifamily affordable housing that improves the health and stability of renters as well as the surrounding neighborhood.
Read MoreThe Affordable Connectivity Program is a benefit program chaired by the Federal Communications Commission (FCC). The program helps ensure households can afford the broadband they need for work, school, healthcare, and more. Affordable Connectivity provides a discount of up to…
Read MoreEsusu created a guide for renters with a hand-picked list of services and programs focused on financial support and well-being. The services include a wide range of guidance on rent relief, credit and financial tips, and even a first-time homebuyer…
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Research This NeighorWorks research offers organizational- and policy-level insights into the implementation and sustainability of delivering resident services.
Read MoreAcross many approaches, research shows a common theme of using a scoring system with specific indicators to assess the effectiveness of resident service programming and overall renter satisfaction. This system can be an invaluable resource to anyone trying to complement…
Read MoreThis article highlights the critical impact between digital inclusion and affordable housing residents’ health and economic well-being. This article is called “Practitioner’s Resource.” It can be used to identify some of the existing challenges and barriers towards resident engagement and…
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Best Practices The Rainbow Housing Assistance Corporation is a non-profit organization that provides service-enriched housing programs for residents of rental housing communities throughout the country.
Read MoreDiscover Veritas Impact Partners model for resident engagement in workforce housing communities. The model allows residents and their households to increase access to important primary care services.
Read MoreIn this guide, NeighborWorks America lists ways for multifamily owners and operators to provide effective resident engagement.
Read MoreSome of these resources may require a fee to download. Thank you in advance for supporting the hard work and efforts of these researchers and authors.