More Resources

Resident Engagement

Resident Engagement is defined as having a resident services approach that ensures services and programs being provided are consistent with resident priorities goals and needs, leverage existing community resources, and create more access to on-site property staff that builds trust with residents.

Tools and Resources
  • Fannie Mae’s Healthy Housing Rewards Program

    Fannie Mae’s Healthy Housing Rewards Enhanced Resident Services pathway offers reduced interest rates for borrowers that provide multifamily affordable housing that improves the health and stability of renters as well as the surrounding neighborhood.

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  • FCC’s Affordable Connectivity Program

    The Affordable Connectivity Program is a benefit program chaired by the Federal Communications Commission (FCC). The program helps ensure households can afford the broadband they need for work, school, healthcare, and more. Affordable Connectivity provides a discount of up to…

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  • Esusu Renter Marketplace

    Esusu created a guide for renters with a hand-picked list of services and programs focused on financial support and well-being. The services include a wide range of guidance on rent relief, credit and financial tips, and even a first-time homebuyer…

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Best Practices

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