Do Well. Do Good. Do More.™
Across many approaches, research shows a common theme of using a scoring system with specific indicators to assess the effectiveness of resident service programming and overall renter satisfaction. This system can be an invaluable resource to anyone trying to complement…
2 mo
This article highlights the critical impact between digital inclusion and affordable housing residents’ health and economic well-being. This article is called “Practitioner’s Resource.” It can be used to identify some of the existing challenges and barriers towards resident engagement and…
2 mo
Tenant satisfaction measures provide another dimension of data that helps assess landlords’ performances and the quality of their services to hold landlords accountable. Some of these measures that consider the well-being of renters may also rely on subjective and personal…
2 mo